Marc is a customer experience expert, keynote speaker, consultant, and author of Lights! Camera! Action! With 35 years of experience in hospitality, retail, and other customer-facing industries, Marc has created unique frameworks to help organizations build lasting connections to become THE brand of choice.
Marc’s energetic, humorous, and authentic delivery makes him relatable and fun. He empowers business operators with unique tools to create jaw-dropping, show-stopping experiences their customers and employees deserve.
Marc’s podcasts, Marc Haine Live and Experience Leadership: The Small Business Podcast, have over 80,000 views world-wide.
Marc is the 2023 Community Spirit Award recipient in his local community. He is the co-founder and president of several non-profit organizations, such as: Walk the Talks, East of 60 Productions Society, and sits on the national board of the Canadian Association of Professional Speakers (CAPS).
During his free time (if he has any), you can find Marc tossing a mean pizza, or showing off his mad sourdough skills. If you are lucky, you might even see him on a comedy stage near you. Marc lives in the quaint town of Devon, Alberta with his beautiful wife and his menagerie of pets.